Till a couple of years back, the raison d’être for judging the quality of the outsourced services has undergone a humongous transformation. From simply being faster, smoother, cheaper, the effective service offering now calls for creative solution tailoring and flexible business models. Emerging outsourcing destinations couple with newer technologies are set to etch the new rules for survival and victory in the outsourcing industry. The battle for the outsourcing throne has been on since quite some time with both the countries raking heavily in foreign investment.
Even though the truth remains that the Indian outsourcing industry rests majorly on the US economy, India still manages to clinch a massive 65 % of the global software outsourcing business and 46% of the service outsourcing industry. Even though the picture improves for outsourcing in China, with the government relaxing the foreign investment policies, the Chinese outsourcing market remains small-scale and scattered.
When compared, India scores high when it comes to sharing a culture compatible with that of the west. It reflects in the gradual transformation in the nature of outsourcing services that India has been providing. Moving from simple support and maintenance services, India has bagged both small and large scale turnkey projects.
Let’s take a look at some of the other distinctive differences that makes India lead the list outsourcing destinations.